How can I get an annual report? In what direction is JTI heading? We would like to use some information from your site for a publication. Is this possible?

	How can I contact the sales director for a specific region? How can I reach your Legal Department?

	How do you go about selecting people? What qualifications do I need to work for JTI? Can I choose where I'll be based? How useful are language skills? What opportunities are there to work and travel abroad? What opportunities are there for career progression? Do you support training towards professional qualifications? How would my performance be appraised?

	Can I order your products online? I’ve got an idea for your product. How do I share it? We want to sell your products. Can I get a catalogue? Why are some products discontinued? Can I still buy them? Why aren’t your products sold in my country? In the United States?

	How can I apply for sponsorship? How do you prevent children from buying your products? To which charities do you contribute? What about the rights of smokers? What is your position on second hand smoke?

How can I get an annual report?

JT International, as a subsidiary company, does not have an annual report. However Japan Tobacco, our parent company, has posted the annual reports and other information on their site at http://www.jti.co.jp/JTI_E/IR/06/annual2006/annual2006_E_all.pdf

How can I contact the sales director for a specific region?

We normally do not provide contact details of our employees over the internet. If you would like to get in touch with one of our offices, please check out our Worldwide Offices section for the relevant details.

We normally do not provide contact details of our employees over the internet. If you would like to get in touch with one of our offices, please check out our Worldwide Offices section for the relevant details or alternatively, you could send us a message using the Contact Us form.

How do you go about selecting people?
Initial selection is via an application form or CV. On the basis of your application, you may be invited to attend a series of interviews and/or assessment days. These will be conducted by a mixture of recruitment specialists and trained managers from the business area you're applying to.

What qualifications do I need to work for JTI?

We are always interested in outstanding candidates who can contribute to our growth and success. Our requirements vary by position and country. CVs should be sent to the person responsible for recruitment in the country in which you want to work. You can find the name in the Human Resources Contact List in the Careers section.

We will keep your CV on file and contact you should we have a position matching your qualifications.

Can I order your products online?

We do not do any sort of mail or internet order as this contravenes our company policy.

We appreciate your interest, however it is company policy not to accept unsolicited ideas or inventions as this may create legal problems in the future.

We continually review our products’ sales history. After analyzing the data  (against our financial objectives), we find that it is sometimes necessary to discontinue a product because of limited market penetration. In other cases, a product may be discontinued following the introduction of a similar product. Some stores may still sell the remaining discontinued products until sold out.

How can I apply for sponsorship?
JTI has corporate policies to offer help with social projects, humanitarian causes, educational initiatives and cultural events, however, please note that we do not get involved with any activities involving minors as we manufacture and sell a product for adults only. For more information, please contact your local JTI office – you can find the contact details for all our offices all over the world in the Worldwide Locations section of this site.

How do you prevent children from buying your products?
As cigarette manufacturers we have an important role to play in addressing the problem of youth smoking. We firmly believe that minors should not smoke and this commitment is an important aspect of our business ethics. As a responsible company selling a controversial product we complement our ethical business behavior with meaningful initiatives contributing to the reduction of youth smoking which include Retail Access Prevention and education programs. Check our Youth Smoking Prevention section for more information.

To which charities do you contribute?
As a company drawing on local communities for employees and also for customers, we believe in putting something back into those communities- so we have corporate policies to offer help with social projects, humanitarian causes, educational initiatives and cultural events. For more information, please visit the Corporate Responsibility section of the site.

What about the rights of smokers?

We believe in the freedom of adults to choose whether they want to smoke.  However, we also believe that people are well advised to seek guidance on the risks associated with smoking. No one should smoke unless they understand the risks of doing so.

We advocate appropriate separation of smokers and non-smokers. We accept that the burden of responsibility lies with smokers rather than non-smokers.

The Smoker's Etiquette section of this site highlights some simple rules that we hope will help avoid conflict and generate respect on both sides.

Many people have concerns about environmental tobacco smoke (ETS), also known as second hand smoke. While we do not believe that the scientific evidence, taken as a whole, is sufficient to establish that ETS is a cause of disease, we nevertheless believe in the right of non-smokers to be free from a smoky atmosphere.

For more information, read our position paper on Second Hand Smoke.