Employee development

Our people are essential to our success, and our human resources strategy is to grow our business by developing the talents of our people.

We invest in our future success by investing in their training and development.

Communication between managers and employees is a critical part of the development process. We call our appraisal system 'Dialogue', to reflect the collaborative approach that the process requires.

Dialogue takes place throughout the year, with regular reviews, coaching and feedback. Employees and their managers set business and development objectives, which are achieved through our extensive catalogue of training. This includes on-the-job learning, formal internal and external training, and e-learning.

Our policy is to fill vacancies with internal candidates who have the right experience for the job. This gives employees the opportunity to work across different functions of the business, learning new skills and approaches. And as an international business, many employees have an opportunity to work in different countries, offering the possibility of a truly international career.

Our approach to employee development is just one of the reasons we have been recognized as a top employer in more than 25 countries.


employees fulfilled various international assignments last year


of leadership positions were filled internally in 2015