Code of Conduct

The JTI Code of Conduct acts as the compass for our business, pointing us in the right direction with every decision we have to make. Any decision can potentially impact what we have achieved and continue to achieve – we each have an individual responsibility to contribute to our collective success.

We expect all of our employees and the partners we do business with to share our values and adopt clear commitments to the standards outlined in our Code. These standards include respecting human rights, protecting the environment, ensuring health and safety, fighting bribery and corruption and combating illegal trade. We have a range of channels through which employees and business partners can raise concerns about Code of Conduct-related concerns in confidence and without fear of retaliation.

If you would like to raise a concern of potential misconduct in connection with JTI, please click here.

For any questions about compliance at JTI send an email to onebehaviour@jti.com

We do not tolerate bribery or corruption in any form, from employees and business partners alike.

Bribery and corruption present legal and reputational risks for any company and we make sure to comply with all relevant laws in each country that we operate in. Above and beyond this, we actively support international efforts to fight bribery and corruption by implementing our own ABC policy.
If any of our employees or business partners suspect an act of bribery or corruption, we strongly encourage them to speak up and raise their concerns.

Contact us with any concerns relating to bribery and corruption.

To make sure the suppliers we work with are meeting the high standards we demand, we operate a certification program for all suppliers.

We invite suppliers who want to work with us to apply for certification and will only start working with them once the certification process has been completed.
We review each supplier annually through the certification renewal process to make sure the supplier continues to maintain our high standards.

Engagement with external stakeholders is an integral part of our business. We are open to and seek dialogue with governmental authorities and members of think tanks, business associations and academia around the world to address issues about the manufacture, sale and use of our products.

We are guided by our Code of Conduct, which prohibits the provision of money, gifts, entertainment or anything else of value to any government or public official for the purpose of gaining an improper business advantage.

We are committed to engaging transparently in the public decision-making processes which affect our business. We actively participate in the debate about regulation of combustible products and those that have the potential to reduce the risks associated with smoking, taxation, elimination of all forms of illegal tobacco trade and sustainability.

Involvement of all stakeholders is critical to ensuring that regulation is effective, proportionate, workable and supported by credible evidence. The benefits of full stakeholder participation are widely recognized as they bring everyone’s expertise, perspectives and ideas into the policy-making process.

To ensure that no single voice, including that of tobacco control organizations, unduly influences decisions on public policies, we encourage more transparency, accountability and inclusiveness. Excluding us from the policy debate is counter-productive. It undermines trust and removes the possibility for evidence-based policy-making.

In line with this, we will always defend our freedom to participate in public policy debate and to protect our legitimate business interests for the benefit of our stakeholders and consumers.

Consumers should have the freedom to choose legal products, as long as they have all the relevant information about these. They should be given the option to make their own informed lifestyle choices within the framework of the law. The best way to achieve this is by providing education and information in a transparent manner.